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Title:Studies of Work and the Workplace in Hci
Format Type:Ebook
Author:
Publisher:Morgan & Claypool
ISBN:1598299875
ISBN 13:
Number of Pages:108
Category:Manga

Studies of Work and the Workplace in Hci by Graham Button

PDF, EPUB, MOBI, TXT, DOC Studies of Work and the Workplace in Hci This book has two purposes First to introduce the study of work and the workplace as a method for informing the design of computer systems to be used at work We primarily focus on the predominant way in which the organization of work has been approached within the field of human computer interaction HCI which is from the perspective of ethnomethodology We locate studies of work in HCI within its intellectual antecedents and describe paradigmatic examples and case studies Second we hope to provide those who are intending to conduct the type of fieldwork that studies of work and the workplace draw off with suggestions as to how they can go about their own work of developing observations about the settings they encounter These suggestions take the form of a set of maxims that we have found useful while conducting the studies we have been involved in We draw from our own fieldwork notes in order to illustrate these maxims In addition we also offer some homilies about how to make observations again these are ones we have found useful in our own work Table of Contents Motivation Overview A Paradigmatic Case Scientific Foundations Detailed Description Case Study How to Conduct Ethnomethodological Studies of Work Making Observations Current Status

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Ethnomethodology and the Human Sciences, Computers, Minds, and Conduct, Culture and Society from Within, Technology in Working Order: Studies of Work, Interaction and Technology, Studies of Work and the Workplace in Hci: Concepts and Techniques, Talk And Social Organisation, Studies of Work and the Workplace in Hci, Talk and Social Organisation, Deconstructing Ethnography: Towards a Social Methodology for Ubiquitous Computing and Interactive Systems Design, Computers, Minds and Conduct
This book provides a sustained and penetrating critique of a wide range of views in modern cognitive science and philosophy of the mind from Turing s famous test for intelligence in machines to recent work in computational linguistic theory br While discussing many of the key arguments and topics the authors also develop a distinctive analytic approach Drawing on the methods of conceptual analysis first elaborated by Wittgenstein and Ryle the authors seek to show that these methods still have a great deal to offer in the field of the cognitive theory and the philosophy of mind providing a powerful alternative to many of the positions put forward in the contemporary literature br Amoung the many issues discussed in the book are the following the Cartesian roots of modern conceptions of mind Searle s Chinese Room thought experiment Fodor s language of thought hypothesis the place of folk psychology in cognitivist thought and the question of whether any machine may be said to think or understand in the ordinary senses of these words br Wide ranging up to date and forcefully argued this book represents a major intervention in contemporary debates about the status of cognitive science an the nature of mind It will be of particular interest to students and scholars in philosophy psychology linguistics and computing sciences, This book aims to deconstruct ethnography to alert systems designers and other stakeholders to the issues presented by new approaches that move beyond the studies of work and work practice within the social sciences in particular anthropology and sociology The theoretical and methodological apparatus of the social sciences distort the social and cultural world as lived in and understood by ordinary members whose common sense understandings shape the actual milieu into which systems are placed and used br br In Deconstructing Ethnography the authors show how new calls are returning systems design to old and problematic ways of understanding the social They argue that systems design can be appropriately grounded in the social through the ordinary methods that members use to order their actions and interactions br br This work is written for post graduate students and researchers alike as well as design practitioners who have an interest in bringing the social to bear on design in a systematic rather than a piecemeal way This is not a how to book but instead elaborates the foundations upon which the social can be systematically built into the design of ubiquitous and interactive systems br br, This volume contains a collection of original studies in conversation analysis C A arranged and presented both to introduce the discipline to the newcomer and to reveal some of the expanding range of discoveries which conversation analysts are making in the course of their distinctive enquiries into the order and organisation of natural language Though sociological in its orientation C A and the papers here represented are of direct methodological and substantive interest to linguists philosophers discourse and speech analysts and social anthropologists Indeed the strict adherence to the methodological principle that analysis can and must be shown to be grounded in data represents a challenge to all those disciplines which set out to use their materials as mere hand maidens to support preconstructed models theories and hypotheses In this series of papers which includes previously unpublished works of the late Harvey Sacks and the last completed joint researches of Sacks Jefferson and Schegloff ordinary talk is shown as consisting of a variety of previously unnoticed socially organised practices which conversationalists engage in to generate the organisation which talk has The methods and the analytic mentality of conversation analysts are and are here shown to be designed to make conversationalist s methods structure and modes of orientation available for empirical study The search for order and organisation reveals it everywhere Laughter is shown to be concertedly organised and negotiated in the finest detail The machinery of delicate repair systems is revealed Conversational completions are shown to be the product of elaborate negotiating machineries Conversationalists are revealed as subtly orienting to and invoking the visual contexts of their interaction within the framework of the turn taking organisation of conversation This volume also contains examples of conversation analytic work into the talk produced in organisational settings such as courts and Doctor Patient interviews Such analyses reveal the contribution that the discipline might make towards the exploration of the kind of social phenomena traditionally researched by sociologists social psychologists and social anthropologists, This book has two purposes First to introduce the study of work and the workplace as a method for informing the design of computer systems to be used at work We primarily focus on the predominant way in which the organization of work has been approached within the field of human computer interaction HCI which is from the perspective of ethnomethodology We locate studies of work in HCI within its intellectual antecedents and describe paradigmatic examples and case studies Second we hope to provide those who are intending to conduct the type of fieldwork that studies of work and the workplace draw off with suggestions as to how they can go about their own work of developing observations about the settings they encounter These suggestions take the form of a set of maxims that we have found useful while conducting the studies we have been involved in We draw from our own fieldwork notes in order to illustrate these maxims In addition we also offer some homilies about how to make observations again these are ones we have found useful in our own work Table of Contents Motivation Overview A Paradigmatic Case Scientific Foundations Detailed Description Case Study How to Conduct Ethnomethodological Studies of Work Making Observations Current Status